Faq

frequently asked questions

General Question

At PMG, we don’t just treat symptoms—we get to know you. Our membership-based care gives you direct access to your providers, same- or next-day appointments, longer visits, and personalized treatment plans.

Your membership covers unlimited visits (in-person or virtual), direct messaging with your provider, care coordination, and discounts on labs and treatments. No surprise bills. Just care when you need it, the way it should be.

PMG Care is a direct-pay practice, which means we don’t bill insurance. This helps us keep costs transparent and avoid the limitations insurance companies often impose.

Yes! Most Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) can be used to pay for your membership and other eligible services.

It’s a model where you pay a flat monthly fee and get unlimited access to your primary care provider. No copays. No billing hassles. Just easier, more personal healthcare.

We treat everything from sore throats and sinus infections to diabetes, thyroid issues, and high blood pressure. We also offer wellness checks, physicals, lab testing, and lifestyle counseling.

Absolutely. If you need a specialist, we’ll help coordinate your referral and share your medical history to make the process smoother. For urgent care, our goal is to prevent the need altogether by being accessible when you need us.

Exercise
Behavioural Health Services

Insurance & Headway (Behavioral Health)

Behavioral health services at Priority Medical Group (PMG) are provided through Headway, our third-party behavioral health platform. Headway manages insurance credentialing, eligibility verification, and scheduling for these services.
 
No. Behavioral health insurance is accepted only through Headway. PMG does not bill behavioral health insurance directly outside of the Headway platform.
 
Accepted plans vary by state. Please see the state-specific sections below for a detailed list of in-network plans available through Headway.
 
All insurance-based behavioral health appointments must be scheduled through the provider’s Headway profile. Coverage verification and appointment requests occur directly within Headway.
 
If your insurance is not listed below, services may still be available on a self-pay basis. Please contact PMG or schedule through Headway to explore your options.
 

Health Question

Your first session is a comprehensive, 60-minute evaluation where we’ll talk about your history, current challenges, and goals. From there, we’ll create a treatment plan that might include therapy, medication, or both—always tailored to you.

We care for a wide range of conditions including anxiety, depression, ADHD, PTSD, bipolar disorder, OCD, and more. You don’t need a diagnosis to start—just reach out and we’ll meet you where you are.

Functional medicine looks beyond symptoms to find the root cause of illness. We consider your lifestyle, environment, nutrition, stress levels, and more. It’s science-backed care with a whole-person approach.

Yes. We provide customized hormone therapy, adrenal and thyroid support, detox strategies, and gut healing plans using evidence-based protocols.

Yes! Almost everything we do—from follow-ups to therapy to medication reviews—can be done via secure video call. You’ll get the same personalized care, just from the comfort of home.

Once you’re a member, you can schedule directly through our patient portal—or just message us! We're quick to respond and here to make it easy.

It’s easy! Just visit our Membership Page or give us a call. We’ll walk you through the process, answer your questions, and get you scheduled.

PMG Therapy

Direct Primary

Care (DPC)

$110/ Per Month

Direct Psychiatric & Pain Management Care

$165.00/ Per Month

SPOUSE

With DPC/DPSYCHC

$85 Month Child $25/Per Month